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Privacy Policy

International Volunteer HQ (IVHQ) collects personal information through an application form on its website and via direct communications with volunteers. IVHQ respects and protects the privacy of website users and any personal information collected is used solely for the reasons it was given. Personal information is only used by IVHQ and our local teams for the purpose of providing volunteer support. Where a volunteer applies using a school or university email address, or indicates that they are a student of an educational institution, we reserve the right to share your name, contact details and program details with this institution. The sharing of personal information in these instances is solely for the purpose of promoting volunteer safety and supporting institutional insurance requirements. We do not provide personal information obtained through our website to other third-parties unless written permission is given.

Although we try our best, IVHQ does not guarantee that website visitors will have uninterrupted or error-free access to, and use of our website. We also can’t guarantee that any files that are able to be downloaded are error-free and free from viruses or other defects. All website users need to rely on their own judgement in relation to the accuracy, completeness and suitability of all content on the IVHQ website.

Online payments are processed through a secure third-party site, and IVHQ does not receive vulnerable information such as credit card details.

How we use cookies

We use cookies on www.volunteerhq.org to improve user experience. Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes and they facilitate a user’s ongoing access to, and usage of a website. Cookies allow International Volunteer HQ to track usage patterns and to compile data and analytics that help us to improve the content, structure and user experience of our website. They also enable third-party vendors, including Google, to show International Volunteer HQ’s ads to internet users based on their previous use of our website.

Neither International Volunteer HQ, or any third-party, store any personal information in cookie data. Users who do not want cookie information to be collected or shared with third-parties can disable the cookie feature within their browser.

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