We make flying for good easy
Finding flights online can be stressful, time-consuming and straight up confusing.
With years of extensive volunteer travel experience behind us, we decided to help make booking flights easy for our volunteers with an in-house team of flight specialists.
Having booked thousands of itineraries, we know all the tips and tricks. Did you know as a volunteer heading abroad with IVHQ, you can gain access to affordable humanitarian flights?
Our team provides access to these exclusive humanitarian flights, as well as 24/7 emergency assistance services, to make the process of booking your volunteer trip easy and budget-friendly!
How to book with IVHQ flights
Follow these four easy steps to gain access to affordable humanitarian flights...
Why book your flights with IVHQ?
Frequently asked questions
What are humanitarian flights? Humanitarian flights are for travelers on trips that are for a good cause. Our travel agency partner has negotiated exclusive airfare deals with major airlines that are only available for those traveling for a humanitarian trip. These are not available when booking online.
What humanitarian benefits can I expect? Benefits that are exclusive to humanitarian travelers can include extra luggage and flexibility to make changes. These benefits can vary for each itinerary. We will be sure to outline the benefits that apply to your quote at the time of booking.
How much will my flights cost?
As volunteers travel to our programs from all over the world, it is difficult to provide an estimated cost. Airlines also base their fares on availability, which can change day to day and affect pricing. When you submit a quote we’ll provide multiple options so that you can select which option best aligns with your preferences and budget.
How do I pay?
Once we have found the perfect itinerary for you, we will send you to a secure payment platform that accepts all major credit and debit cards.
Can I use Airpoints or Miles to book my flights?
While you can use these directly with the airline itself, we are unable to do this on your behalf. Just keep in mind that using miles would mean missing out on our exclusive humanitarian fares.
Will I be traveling with other volunteers?
As our volunteers travel from all over the world, it is sometimes difficult to align travel dates and times but we will do our best to match up your flights with other travelers where possible.
How far in advance do I need to book?
As a general rule, flight prices tend to increase the closer you get to departure and therefore we recommend booking as far in advance as possible. Fares are typically released around 10 months in advance of travel, and we cannot book flights within 14 days of travel.
What is IATA and why is this important?
The International Air Transport Association (IATA) aims to provide a safe, secure and reliable air travel experience to customers all over the world. IATA issues globally recognised industry credentials and protects the customer by enforcing fair regulations across airlines and travel companies alike. IVHQ has partnered with an IATA-registered travel agency for this reason.
Are the flights discounted?
Flight prices are set by the airline based on availability, how far in advance you book and your specific route. Our agency has negotiated rates for humanitarian travellers which are often similar to what can be found online, but may have additional benefits. We will be sure to outline any applicable benefits in your quote.
Can I book my own flights online?
When comparing flight costs it’s important to check that your itinerary aligns with the requirements of your IVHQ program, and that you are covered should any changes occur beyond your control. A lot of online travel sites are not IATA registered, and as such, compromise on the customer service and protection offered after you have booked. IVHQ Flights offers a 24/7 support line and a team of experts who are always happy to help.
When can I request a quote?
Once you have registered for an IVHQ program, you’ll gain access to a flight request form that sits within your IVHQ Account. After you request a quote, our travel team will reach out to you within one business day with a detailed itinerary and different options to consider. Get in quick, as IVHQ is unable to book fares within 14 days of travel.
Can I book the same flights as a friend or family member?
Absolutely! We can ensure you’re booked on the same route and dates, and even help you to request seats next to each other.
Can you help with my personal travel plans?
Definitely! We have access to all scheduled airlines which means we can help you to get to your IVHQ program, as well as assist with any other travel plans you have in mind.