IVHQ Registration Fee

Your Registration Fee + your Program Fee provides access to a fully hosted volunteer experience with IVHQ

You are required to pay a Registration Fee to secure your place on your chosen IVHQ program. This also unlocks your full MyIVHQ account, giving you access to pre-departure tools, guides and training, as well as dedicated support from your Program Manager. Payment is due when you are ready to reserve your spot to avoid missing out on your chosen program.

There are three Registration Fee options to choose from, which give you the freedom to choose the level of flexibility that is best suited to your budget and travel plans. Regardless of which Registration Fee option you choose, you’ll receive the same level of expert support services that IVHQ takes pride in delivering to our global community of volunteer travelers.

How is IVHQ so affordable?

What's included in your Registration Fee

Secures your place on an IVHQ program

Pre-departure support from your dedicated Program Manager

Full MyIVHQ account access

Comprehensive IVHQ Program Guide

Exclusive access to online volunteer training course

Access to IVHQ's preferred partners for insurance and flights

Fixes the price of your Program Fee

Completion Certificate of International Volunteer Service

Your Registration Fee is separate to your Program Fee, which covers the cost of hosting you in-country and is fed directly into the local community.

Registration Fee options

When registering for an IVHQ volunteer program, you have three Registration Fee options to choose from:

Base

US$329 (approximately AU$541)

Most affordable
Secures your place and covers all standard IVHQ services
Free changes up to 14 days before your start date
Non refundable for cancellations

Smart

US$359 (approximately AU$590)

Best value
Partially refundable for cancellations up to 60 days before starting
Secures your place and covers all standard IVHQ services
Free changes up to 14 days before your start date

Flexi

US$429 (approximately AU$705)

Risk free
Refundable for cancellations up to 30 days before starting
Secures your place and covers all standard IVHQ services
Free changes up to 14 days before your start date

Refunds & Credits

Registration Fee is strictly non-refundable in all circumstances.

If a volunteer wishes to cancel their registration after the Registration Fee has been paid, they may request a credit of their Registration Fee subject to the following policies:

Cancellation 30 or more days before the earliest program start date the volunteer was registered for: No refund of Registration Fee, but the Registration Fee can be retained as a credit in the volunteer’s name for future use on any IVHQ program, subject to availability, for 12 months from the volunteer’s earliest registered start date.
Cancellation less than 30 days before the earliest program start date the volunteer was registered for: No refund of Registration Fee, but if the Program Fee has also been paid then the Registration Fee can be retained as a credit in the volunteer’s name for future use on any IVHQ program, subject to availability, for 12 months from the volunteer’s earliest registered start date.

Program Fees may be retained as a credit or refunded if processed 14 or more days before the program start date. Program Fee credits can be held in the volunteer’s name for future use on any IVHQ program, subject to availability, for 12 months from the volunteer’s earliest registered start date. Program Fee refunds will be subject to a $200 cancellation fee. Program Fee credits and refunds less than 14 days before the program start date will be offered at IVHQ’s discretion and are subject to a minimum US$300 cancellation fee to cover expenses already incurred on behalf of the volunteer.

Changes to Program Destination, Project, Dates or Duration

After the Registration Fee has been paid and before the program start date, a volunteer may change their program destination, project, duration and/or start date subject to the following policies:

14 or more days before scheduled program start date: No Change Fee + any difference in Program Fee.
Less than 14 days before scheduled program start date: US$150 Change Fee per change + any difference in Program Fee.
The new program’s start date must be no more than 12 months from the earliest start date the volunteer was registered for, otherwise a new Registration Fee will be payable.

Refunds & Credits

If a volunteer wishes to cancel their registration after the Registration Fee has been paid, they may request a refund or credit of their Registration Fee subject to the following policies:

Cancellation 60 or more days before the earliest program start date the volunteer was registered for: The Registration Fee can be retained as a credit in the volunteer’s name for future use on any IVHQ program, subject to availability, for 12 months from the volunteer’s earliest registered start date. Alternatively, the volunteer can opt for a 50% refund of their Registration Fee.
Cancellation 30-59 days before the earliest program start date the volunteer was registered for: No refund of Registration Fee, but the Registration Fee can be retained as a credit in the volunteer’s name for future use on any IVHQ program, subject to availability, for 12 months from the volunteer’s earliest registered start date.
Cancellation less than 30 days before the earliest program start date the volunteer was registered for: No refund of Registration Fee, but if the Program Fee has also been paid then the Registration Fee can be retained as a credit in the volunteer’s name for future use on any IVHQ program, subject to availability, for 12 months from the volunteer’s earliest registered start date.

Program Fees may be retained as a credit or refunded if processed 14 or more days before the program start date. Program Fee credits can be held in the volunteer’s name for future use on any IVHQ program, subject to availability, for 12 months from the volunteer’s earliest registered start date. Program Fee refunds will be subject to a US$200 cancellation fee. Program Fee credits and refunds less than 14 days before the program start date will be offered at IVHQ’s discretion and are subject to a minimum US$300 cancellation fee to cover expenses already incurred on behalf of the volunteer.

Changes to Program Destination, Project, Dates or Duration

After the Registration Fee has been paid and before the program start date, a volunteer may change their program destination, project, duration and/or start date subject to the following policies:

14 or more days before scheduled program start date: No Change Fee + any difference in Program Fee.
Less than 14 days before scheduled program start date: US$150 Change Fee per change + any difference in Program Fee.
The new program’s start date must be no more than 12 months from the earliest start date the volunteer was registered for, otherwise a new Registration Fee will be payable.

Refunds & Credits

If a volunteer wishes to cancel their registration after the Registration Fee has been paid, they may request a refund or credit of their Registration Fee subject to:

Cancellation 30 days or more before the earliest program start date the volunteer was registered for: The Registration Fee can be retained as a credit in the volunteer’s name for future use on any IVHQ program, subject to availability, for 24 months from the volunteer’s earliest registered start date. Alternatively, the volunteer can opt for a 100% refund of their Registration Fee, less a US$50 processing fee.
Cancellation less than 30 days before the earliest program start date the volunteer was registered for: No refund of Registration Fee, but if the Program Fee has also been paid then the Registration Fee can be retained as a credit in the volunteer’s name for future use on any IVHQ program, subject to availability, for 24 months from the volunteer’s earliest registered start date.

Program Fees may be retained as a credit or refunded if processed 14 or more days before the program start date. Program Fee credits can be held in the volunteer’s name for future use on any IVHQ program, subject to availability, for 24 months from the volunteer’s earliest registered start date. Program Fee refunds will be subject to a US$200 cancellation fee. Program Fee credits and refunds less than 14 days before the program start date will be offered at IVHQ’s discretion and are subject to a minimum US$300 cancellation fee to cover expenses already incurred on behalf of the volunteer.

Changes to Program Destination, Project, Dates or Duration

After the Registration Fee has been paid and before the program start date, a volunteer may change their program destination, project, duration and/or start date subject to:

14 or more days before scheduled program start date: No Change Fee + any difference in Program Fee.
Less than 14 days before scheduled program start date: US$150 Change Fee per change + any difference in Program Fee.
The new program’s start date must be no more than 12 months from the earliest start date the volunteer was registered for, otherwise a new Registration Fee will be payable.

View full Terms & Conditions